The Windows Store sure does a great job of providing Windows applications to your desktop. But, you might see an error when accessing Windows Store. The error message will most likely be:
There will be an error code mentioned at the bottom of the error screen. Although you can see a wide range of error messages, the most likely ones are 0x80072EE7 0x80072EFD, 0x801901F7 and 0x80072EFF. These errors will, obviously, prevent you from accessing the Windows Store.
There can be a couple of things causing this issue depending on the error code. But, the most common thing that causes these type of issues are related to connection issues. In fact, a message related to Windows Store connection might appear on the error screen. These errors can also occur if you are using a proxy server or a proxy app like Zenmate. Lastly, this problem can also be cause by improper permissions in the registry editor. So, there are a lot of solutions for this problem. So, start from the method 1 and follow the steps given in that method. If that doesn’t solve the problem then move to the next method.
Solution 1: Clear the Windows Store cache
To start with, you should simply clear the Windows Store cache as doing so is the solution to a wide variety of different Windows Store-related issues and may just be able to get the job done in this case as well. In order to clear the Windows Store cache, you need to:
Solution 2: Re-register the Windows Store
When it comes to Windows 10 issues involving the Windows Store, it is always a good idea to re-register the Windows Store and see if that fixes the problem. Many Windows 10 users who have been affected by this specific issue have had success with getting rid of it by simply re-registering the Windows Store. In order to use this solution, you need to:
Solution 3: Rename the Software Distribution folder
Located in the root folder of your computer’s HDD/SSD is a folder named Software Distribution, and there is a pretty decent chance that you’ll be able to fix this issue by simply renaming this folder, like many affected users before you have, and forcing Windows to automatically create a new one. In order to do so, you need to:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren X:\Windows\SoftwareDistribution SoftwareDistribution. old
Note: Replace the X in this command with the letter corresponding to the partition of your computer’s HDD/SSD that Windows is installed on. Usually, it is C:\
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Solution 4: Enable TLS
If none of the solutions listed and described above have worked for you, you may be suffering from this issue because TLS is disabled on your computer. If that’s the case, simply enabling TLS will get the job done and resolve this problem. In order to enable TLS on a Windows 10 computer, you need to:
Solution 5: Disable Proxy
Having a proxy enabled can prevent you from accessing the Windows 10 Store.
Alternatively, you can follow these steps.
This will reset the proxy settings and give you a direct internet access.
Solution 6: Enable TLS
Enabling TLS from the Internet Options has worked for plenty of people. So, follow the steps given below to enable TLS.
Once done, check if the Windows Store works or not.
Solution 7: Turn of Proxy Server
Turning off the option for using proxy server has also worked for the majority of users. This makes sense because using a proxy server might cause connectivity issue.
The steps for turning off proxy server are given below
Check whether the Windows Store has started working or not.
Solution 8: Update Windows
Even though this solution hasn’t worked for a lot of users but it is worth a try. Some of the users resolved this issue by simply updating their system. This solution will definitely work if the problem was caused by a Windows Update. Microsoft will definitely release a fix in the next Windows Update so installing the newest update should help.
Note: In some cases, users couldn’t even download the Windows Update. This was probably because of the same reason that was causing the issue with the Windows Store. So, if you can’t update your system then don’t worry. Try to follow the steps given in other methods.
Solution 9: Set Time & Date
Setting the correct time and date is another solution that has worked for plenty of people. This will solve the issue if the Windows Store was having troubles with the connection. Having a wrong time and date can cause connectivity issues.
This should solve the issue if the Windows Store was misbehaving because of wrong time and date.
Solution 10: Turn on Windows Update Service
Although we have already told you to update the Windows in method 3, but this method is a bit different. A lot of people have resolved the issue by setting the Windows Update Service to Automatic. Apparently, there is a correlation between Windows Store and Windows Update, and turning the Windows Update Service on resolves the Windows Store issue.
Follow the steps given below to turn on Windows Update Service
Your Windows Store should work after the reboot.
Solution 11: Enable DNS Client Service
Enabling the DNS client service is another solution that has been fruitful for a bunch of users. Follow the steps given below to turn on the DNS Client Service
Check if this resolves the Windows Store issue or not. If this doesn’t solve the Windows Store problem then move to the next method.
Solution 12: Fix Permission Issues
As mentioned in the beginning, the problem can also be caused by a permission issue in the registries. So, allowing the proper permissions to the registry key solves the issue as well. The steps for changing the permissions of a registry key are given below
FIX: Update error 0x80072efd in Windows 10
Are you one of the users who are getting error code 0x80072efd in Windows 10 while trying to update your device to the latest build?
It seems that many Windows 10 users cannot connect to the Windows update servers, Cortana and also Internet Explorer.
When they try to update the operating system, they get the error above.
You are in luck because by the time you finish reading the tutorial below, you will have fixed error code 0x80072efd in Windows 10 and the OS will work normally.
Before you try to install the latest Windows 10 version on your device, you need to install the latest Windows updates and Optional Updates.
Also, you need to run the Windows Update Troubleshooter that will find and fix any issues regarding the Windows 10 operating system.
How can I fix error code 0x80072efd on Windows 10?
1. Update Windows 10
2. Run the Windows Update troubleshooter
3. Clean boot Windows 10
4. Disable your antivirus/ firewall
If you keep getting this error, this can indicate that your firewall, antivirus or anti-spyware software is preventing Windows Update Services (SVCHOST) from accessing the Internet.
In this case, temporarily disable your security tools (yes, all of them) and try to install the latest updates.
If this method works, don’t forget to enable antivirus protection as soon as you finished updating your computer.
5. Check Date & Time
Make sure that your Windows Time service configuration is correct. If this service isn’t properly configured, you may experience various issues, including update errors.
6. Disable Proxy
7. Reset Windows Update components
Before you reset Windows Update, don’t forget to back up your Registry. In case anything goes wrong, you will be able to restore a working Windows version.
8. Rename the Software Distribution folder
Renaming the Software Distribution folder may help you fix error 0x80072efd.
To do this, launch Command Prompt as administrator once again and run the following commands one at a time hitting Enter after each one:
9. Delete the content inside the Software Distribution folder
If renaming the Software Distribution folder didn’t help, try deleting all the files and folders from the respective folder.
To do this, go to C:WindowsSoftwareDistribution and open the folder. Simply delete the content available inside that folder.
If your system’s Datastore and Download folder are no longer synced, this may cause Windows Update to fails to work properly.
As a result, you will encounter various issues, errors included, when checking for updates or installing them.
The files and folders that you deleted will get automatically downloaded again when you reboot your computer.
However, keep in mind that you will lose your Windows Update History and Windows will take longer to detect updates the next time you run Windows Update.
And there you have it, these 9 methods will help you get rid of error code 0x80072efd in Windows 10 so that you can update the OS.
If you have any questions regarding this subject, drop us a line in the comments below and we will help you further as soon as possible.
Frequently Asked Questions
The error 0x80072efd is a Windows Update error that usually occurs if you have a problem with your internet connection.
Update Windows 10 and run the Windows Update troubleshooter. You can see how to do that and more solutions in our complete guide.
The 0x80131500 error can be caused by corrupted registries, missing dll files, malware, or any other system-related inconsistency. Therefore, you should use a PC optimization tool to help you to fix this bug.
https://appuals. com/how-to-fix-windows-10-store-error-code-0x80072efd/
https://windowsreport. com/fix-update-error-code-0x80072efd-in-windows-10/