Код ошибки kernel mode heap corruption

Как исправить ошибку Kernel Mode Heap Corruption в Windows 10?

Синий экран с кодом остановки «Kernel Mode Heap Corruption» в Windows 10 может возникнуть при запуске игр и приложений, которые начинают интенсивно использовать ресурсы процессора. Ошибка очень распространена и не указывает на серьезные проблемы с операционной системой. Но в последнее время возникают случаи, когда синий экран BSOD возникает снова и снова при выполнении одного и того же действия, которое первоначально вызвало ошибку.

Причины ошибки

Синий экран Kernel_Mode_Heap_Corruption может возникнуть по ряду причин.

Перейдем к решениям, но для начала войдите в систему с учетной записью администратора и проверьте подключение к интернету.

Удаление несовместимых приложений

Очень часто синий экран с кодом Kernel_Mode_Heap_Corruption возникает по причине программного конфликта. Некоторые приложения могут внести изменения в основные параметры, что приведет к нестабильной работе Windows. Поэтому сначала нужно их определить. Это могут быть программы, установленные перед появлением ошибки или при запуске которых, отображается синий экран.

Откройте окно «Выполнить» нажатием на клавиши Windows + R, наберите команду appwiz. cpl и подтвердите ее выполнение на Enter.

Отобразится список всех программ, установленных на компьютере. Если уверены, что ошибка появилась после установки последней программы, отсортируйте список по дате, кликните на ней правой кнопкой мыши и выберите «Удалить».

Когда синий экран возникает при запуске определенной программы, также найдите ее в списке и удалить.

Проверка драйверов на наличие ошибок

Драйвера являются основными компонентами, которые взаимодействуют между операционной системой и оборудованием. Если они повреждены, то будете сталкиваться с многочисленными ошибками, в частности, с Kernel_Mode_Heap_Corruption. Поэтому попробуем их обновить до последней сборки.

Прежде чем перейти к решению, сделайте точку восстановления на случай возникновения ошибок в работе утилиты.

Откройте строку поиска клавишами Windows + S и наберите «командная строка». Кликните на найденный результат правой кнопкой мыши и выберите «Запуск от имени администратора».

В окне командной строки наберите команду:

Выберите «Создать стандартные настройки»и нажмите Далее.

Затем выберите «Автоматически выбирать все драйверы, установленные на этом компьютере» и нажмите «Готово». Подтвердите перезагрузку компьютера.

После перезагрузки сразу начнется проверка. При обнаружении неисправных их нужно обновить, выполнив следующие шаги.

Обновление драйверов

Если какие-то драйвера оказались неисправными в ходе проверки предыдущим решением, обновите их вручную до последней версии.

Первое, что нужно сделать, загрузить требуемые драйвера с официального сайта в указанную папку на диске и запустить их установку.

Откройте окно «Выполнить» (Win + R), впишите команду devmgmt. msc для входа в «Диспетчер устройств». В случае повреждения драйверов видеокарты, разверните вкладку «Видеоадаптеры», кликните правой кнопкой мыши на ней и выберите «Обновить».

Выберите второй вариант обновления вручную.

Затем нажмите на кнопку «Обзор», перейдите в папку с загруженными драйверами. Следуйте инструкциям до завершения установки.

Обновите все устройства, драйверы которых были повреждены и перезагрузите компьютер. Если продолжаете сталкиваться с ошибкой Kernel_Mode_Heap_Corruption перейдите к следующему способу.

Проверка оперативной памяти

Ошибка также может возникнуть из-за неполадок планок памяти. Перед запуском теста ОЗУ, нужно извлечь планки из слотов, и аккуратно протереть контакты ластиком. Затем вернуть их обратно, проверить плотность контакта и фиксацию защелок. Проверьте также размещение планок (например, нужно использовать 1 и 3 слот, если на материнской плате есть 2 модуля оперативной памяти).

Для проверки памяти загрузите программу MemTest86+ с официального сайта. Установите флешку и запустите установку программы. Имейте в виду, что при создании загрузочного диска для memtest все содержимое флешки будет удалено.

Переключите в БИОС приоритет на загрузку системы с USB-накопителя. После загрузки запустите проверку ОЗУ. Модули оперативной памяти будут протестированы в несколько циклов.

Запуск восстановления системы

Если не удалось устранить ошибку Kernel_Mode_Heap_Corruption перечисленными способами, попробуйте вернуть Windows в предыдущее состояние до возникновения синего экрана.

Нажмите Windows + S для вызова строки системного поиска, введите «восстановление» и кликните на найденный результат.

Перейдите в настройки восстановления, затем на вкладке «Защита системы» нажмите кнопку «Восстановить».

На первом экране нажмите на кнопку «Далее». На следующем отметьте флажком «Показать другие точки». Выберите точку восстановления, которая была создана до появления сбоя системы Kernel_Mode_Heap_Corruption.

На экране подтверждения нажмите кнопку «Готово».

После начнется процесс восстановления. При успешном завершении проверьте, возникает ли ошибка.

Fix: KERNEL_MODE_HEAP_CORRUPTION BSOD Error in Windows 10

In this article, we will be talking about KERNEL_MODE_HEAP_CORRUPTION, which is a Windows 10 BSOD error with a bug check code 0x0000013A. A blue screen of death issue, as you might have noticed, crash the device displaying a blue color screen with the message that your PC needs to restart. In the end, there would be a specification error definition you are facing. The problem is, you don’t get to save your work or any changes that you were making and it is quite frustrating.

KERNEL MODE HEAP CORRUPTION isn’t a frequent case. There are multiple reasons for this BSOD error code to occur. An outdated operating system, presence of corrupted system files, missing DLL files, low disk space, RAM issues, and more such problems lead to this error. However, given that you are probably facing it right now, here is a comprehensive explanation of fixes for it. Many of it is such that you can try even if you are a basic or beginner user. Here is a brief of the fixes suggested in this article –

KERNEL_MODE_HEAP_CORRUPTION BSOD Error In Windows 10 Solution

Here is how to fix KERNEL_MODE_HEAP_CORRUPTION BSOD Error in Windows 10 –

1] Stop automatic Restart

Whether due to an error or some other issue, you may notice that the computer freezes or shut down automatically at times. However, it can be quite troublesome for those who have serious work on PC. Frequently running into some errors and crashing may be easily frustrating. So before anything, we thought it might be helpful for you to have this dealt with to fix KERNEL_MODE_HEAP_CORRUPTION. Here is a simple setting you can change which can manage this problem.

Step-1: After saving your work and press Win+D. This is the keyboard shortcut to go to the Windows 10 desktop.

Step-2: The next step is a right-click on This PC icon (if you don’t have This PC on the Desktop, simply search in the Start menu). Select Properties option from the fly-out menu.

Step-3: In the System window that appears, you will see ‘Advanced System Settings‘ in the left section. Select it.

Step-4: As you select it, another box for System Properties will come up. At the bottom of the same, click on the Settings button that you see under the head ‘Startup and Recovery’.

Step-5: The next window that comes up will be the Startup and Recovery one. Here, under the System Failure head, deselect the box corresponding to “Automatically restart” (see snapshot).

Step-6: Lastly, click on OK and conclude the process.

This should disable automatic restart on system failure Windows 10 PC. This way, you will be able to save all your work and can try fixing KERNEL MODE HEAP CORRUPTION without being bugged by restarts.

2] Download latest Windows updates

In order to keep your computer smoothly functioning and away from errors, keeping the system updated is a must. The monthly and infrequent patches that Microsoft releases mostly contain added security against various bugs and problems. It may even provide a fix for the issues causing the blue screen error in your PC. Therefore, updating Windows is a recommended way of avoiding as well as fixing many kinds of system errors including KERNEL_MODE_HEAP_CORRUPTION. Often, users may postpone system updates, leaving the PC with threats. If that is the case with you too, update the system as soon as possible.

Connect to a high-speed internet/ Wi-Fi when you are updating your system or driver or any such thing. Check out the steps to update the PC manually below –

3] Fix the KERNEL_MODE_HEAP_CORRUPTION – Remove additional Hardware Accessories

In some instances, there can be compatibility problems in some of the hardware connected to your device. It may cause slow processing speed as well as some kind of errors including BSODs like KERNEL MODE HEAP CORRUPTION. To see if this is the problem in your case, just safely disconnect those external hardware components. Then, Restart Windows 10 PC and see whether the issue is still there. You can connect them back once you determine the trouble.

If you have recently added any hardware accessories, you also need to make sure that you update their drivers. You can do this simply by visiting the manufacturer website of that particular hardware component. You should be able to find the guide to update them on the website. Follow those instructions and then see if the issue is resolved. Also, make sure you do a periodic update of those devices too.

4] Run Windows Defender Full Scan

No matter whatever safety rules that you follow in the web-space, malware can always find ways into your computer. While some malicious software isn’t all too buggy, some can cause real turbulence in the system. They may attack and delete important files and may cause various errors like KERNEL MODE HEAP CORRUPTION BSOD. To root them out, you can use Windows security– the default anti-malware utility coming with Windows. Check out the following steps to perform a complete security scan of your device –

5] Resolve system memory issues

Random Access Memory is a critically important part of any computer. And, in case of bad RAM slot, results can be a stream of dysfunctions and errors, even BSODs including KERNEL_MODE_HEAP_CORRUPTION. There can be a fair number of reasons which can cause the problem in RAM. Some of them being, power surge, excessive heating and often motherboard issues. Thus, if your computer acting weird, you should consider the possibility of some bad sectors in memory too. You can try out the following fix to resolve the memory-related problems –

6] Remove any third-party antivirus tools

As we discussed above, malware can cause some serious issues in the system. Several users rely upon different security software, both free and paid for managing those threats. However, having more than one antivirus in a system is generally not recommended. Third-party anti malware tools interfere with the functioning of Windows Defender. It may even cause errors like KERNEL_MODE_HEAP_CORRUPTION. Therefore, uninstall any third-party anti malware software from your system when you face any kind of system dysfunctions. Following are the steps to do the same –

7] Check the outdated driver and update – KERNEL_MODE_HEAP_CORRUPTION

In a computer system, there would be a lot of drivers. What they do is telling the hardware components on how to work on a particular system. Therefore the role of device drivers is quite critical.

Now, even though in Windows 10 most of the drivers are updated along with the monthly or periodic updates that automatically happen. However, there is a possibility that some of the drivers are not updated. This may cause problems in the functioning of various devices and may ultimately lead to a blue screen of death or other kinds of errors. Given below are the steps that you need to follow –

8] Fix KERNEL_MODE_HEAP_CORRUPTION – Boot OS in Safe Mode

The safe boot is a very effective fix in case of not only the blue screen of death errors but also with most other kinds of issues. It is essentially helpful in gaining limited access to your system when you are facing problem in starting your Windows normally. It is a great way to remove any problematic applications or programs. This is because when in safe mode only the basic and important services or programs and drivers get loaded. No third-party tools work, thereby preventing any kind of interference of those components.

There is more than just one way to initiate the safe boot mode. Given below are the simple steps following which you can start windows 10 in safe mode.

9] Easy BSOD fix with Blue Screen Troubleshooter

Troubleshooting is one of the most recommended ways of fixing any kind of errors. This is true in the case of blue screen errors as well. What makes it even better is that Windows comes with special troubleshooter for blue screens. Isn’t it great that you can resolve the entire blue screen scenario possibly by running a troubleshooter? It is also one of the easiest fixes as well. Here is how you can run a Blue Screen Troubleshooter in Windows 10 –

10] Save some space and reduce system load by cleaning the junk files

Junk files can cause a load of trouble in an Operating System. Numerous files can get piled up as you browse along with internet and download random files. This can slow down the functioning of your computer and can cause serious errors on the system including various BSODs. Junk and temporary files mean the cache data, the files in your download folder, recycle bin, etc. Therefore it is recommended to occasionally clean up these unwanted or temporary files in order to free up disk space. This way you can ensure an error-free and smooth functioning of your device.

A quick note here is that the cleanup operation may delete some important files from the download folder and even from the recycle bin also. Therefore before you start the clean up make sure that you have moved all the important files from the locations. Here’s what you need to do for using the Disk cleanup utility for this purpose –

11] Avoid similar or duplicate applications creating conflicts

You read above that having third-party antivirus tools can cause conflicts with Windows Defender since they have similar functioning. Similarly having multiple application serving the same purpose on the system can cause conflict between them eventually leading to KERNEL_MODE_HEAP_CORRUPTION.

You can prevent this situation simply by uninstalling those extra applications. All you need to do is head straight to the Apps Settings page and locate such programs from the list. Once you find them, select it and click Uninstall.

12] Remove any incomplete Windows updates

In one of the above fixes, we mentioned the importance of updating Windows 10 in regular basis. This solution points the problems with some updates. There have been a few instances where some of the recent updates had contained bugs caused problematic functions in the PC. Incomplete Windows updates can cause a lot of troubles in the system. Therefore, in case you have been receiving KERNEL_MODE_HEAP_CORRUPTION post updating of the system, you might want to try to delete windows update files. Follow the steps given below in order to delete the recent updates and fix the BSOD –

13] Use system restore to fix KERNEL_MODE_HEAP_CORRUPTION

This is something that you can use in case none of the other fixes seems to be able to better the KERNEL MODE HEAP CORRUPTION BSOD situation. Using this utility would mean undoing any changes made in the system after you created the last restore point. It would thus mean erasing data or deleting programs installed post the point. Of course, for this to work, you need to have created a restore point in the system when it was running all error-free. Also, we recommend to backup files to external hard drive that you recently created or worked on, so that you don’t lose anything important. Given below are the steps to restore your system –

14] Disk Check for Reducing computer Fatigue

Disk checking (chkdsk) is yet another simple option to resolve some system-related issues. Where the errors are being caused by computer fatigue — a situation that arises mainly due to long and continuous use. Disk checking may offer a quick fix.

15] Use SFC to fix any corrupted Windows System components

Each of the system components and files is quite crucial and critical for the smooth and uninterrupted working of the PC. Any disturbance in them or a single missing file may leave the PC in trouble at times. If you experience any kind of error, dysfunction or problem in your computer, some missing system file or problematic component can be a reason too. It can be because of malware attacks on the components or files. Anyway, a simple command in the command prompt can possibly fix it. Here is the simple this you need to do –

Possibly, the KERNEL_MODE_HEAP_CORRUPTION BSOD error may be fixed if it was being caused by any of the affected system components or deleted DLL files.

[Solved] PC Crashes with Kernel Mode Heap Corruption Error [Disk Recovery]

Have you encountered Kernel Mode Heap Corruption Error on your PC? If so, you can read this post, in which MiniTool offers you 8 methods to solve this error. Please read on to get them.

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Some users reported that they had encountered Kernel Mode Heap Corruption BSOD when they were using their computers normally or performing some CPU or GPU intensive activity.

The causes for the KERNEL_MODE_HEAP-CORRUPTION error are various, including outdated graphics drivers, corrupt system files, conflicts with unstable software, and hardware issues. Then, how to solve Kernel Mode Heap Corruption BSOD? Please read the following content.

Back up or Rescue Data Before Repairing BSOD

If you are facing Kernel Mode Heap Corruption Windows 10, you can take solutions mentioned below to repair your computer. However, before you performing these solutions, I recommend you to back up or rescue data first, in case important data experiences secondary damage during the repairing process.

If your computer can boot into Windows normally after this BSOD, you can transfer your important data to a safe place, or back up them through Copy Partition Wizard feature of MiniTool Partition Wizard.

If your computer can’t boot up when encountering this error, you should rescue your important data via a USB flash drive. To do that, I recommend you to use Data Recovery feature of MiniTool Partition Wizard. As for detailed data recovery steps, please refer to this post: A Step-by-Step Tutorial on How to Use a Flash Drive on PC.

Fix 1. Check Event Viewer

When you encounter any error on Windows, the first thing you should do is checking Event Viewer. Event Viewer is a component built into the Microsoft Windows NT operating system that allows you to view all events of your computer as a system administrator. This helps solve computer problems.

However, this method can only be used when the computer can boot into Windows or Safe Mode. If your computer can’t enter Windows normally, please follow the steps below to enter Safe Mode first:

After booting into Windows or Safe Mode, please refer to the following steps to check Event Viewer:

Step 1: Press «Windows + R» keys simultaneously and then type «eventvwr» into the Run box. Then, hit Enter key to open Event Viewer.

Step 2: Navigate to Windows Logs > System to find the log about Kernel Mode Heap Corruption BSOD.

Step 3: After finding the log, you should pay attention to the log description because it may indicate the cause of the problem. Additionally, you should also note Source and Event ID information, which may also help you to solve this problem.

After checking Windows log, you can solve the problem accordingly. However, it’s possible that you still don’t know how to solve this problem because the description doesn’t tell you what you should do. If so, you can try the following methods.

Fix 2. Update, Roll Back, or Reinstall the Graphics Card Driver

If you encounter KERNEL_MODE_HEAP-CORRUPTION error while starting the game or any graphic intensive application, the culprit usually should be the outdated or corrupt graphics card driver. For example, some users report that their Crash Dump Analysis files indicate it is nvlddmkm. sys (a graphics card driver) that causes the Kernel Mode Heap Corruption BSOD.

Therefore, you should try updating the graphics card driver. If this method fails, you can then try rolling back it. If this method still fails, you should try reinstalling a new graphics card driver.

Similarly, the above methods can only be used when your computer can enter Windows or Safe Mode. As for how to perform them, please refer to the following steps:

Step 1: Press «Windows + X» keys and then select Device Manager in the pop-up menu.

Step 2: Expand the Display adapters and right-click on the graphics card driver listed under it. Then, follow ways below to update, roll back, or reinstall the graphics card driver:

Fix 3. Run Driver Verifier Manager

If the above method fails to solve Kernel Mode Heap Corruption Windows 10, you can run Driver Verifier to see whether there are other problematic drivers, because it’s also possible that this BSOD is caused by other problematic drivers.

The Driver Verifier is a tool included with Microsoft Windows, which can monitor and highlight illegal function calls or actions that may cause system corruption due to the driver. With it, you can identify problematic drivers.

Similarly, this method is only available when your computer can enter Windows or Safe Mode. As for how to run it, please refer to the following steps:

Step 1: Open Driver Verifier Manager through the following two ways:

Step 2: Check Create standard settings and click Next button. Then, check Automatically select all drivers installed on this computer and click Finish button. After that, Windows will scan for the errors in the drivers and reboot your computer.

Step 3: After the reboot, Windows will display the drivers that have errors. Then, you need to follow Fix 2 to update, roll back, or reinstall them.

Fix 4. Check for Incompatible Software

If you get the error after installing a new app or when you’re trying to launch a certain program, such as a video game, it’s very possible that the Kernel Mode Heap Corruption BSOD is caused by a software conflict. If your computer can enter Windows or Safe Mode, here are two ways to get rid of the software conflict.

If the software conflict occurs because it’s too old and just compatible with Windows 7/8, you can solve the BSOD by running the program in compatibility mode through the following steps:

If the software conflict is caused by other factors, you should uninstall the incompatible program through the following steps:

Want to Fix Windows 10 Blue Screen of Death Error? Here are step-by-step tutorials. Just choose most proper one and try them out.

Fix 5. Check RAM

Memory problem is another reason behind this stop error. To solve this issue, you should identify and fix RAM problems on your PC through Memory Diagnostic. Similarly, this method is only available when your computer can enter Windows or Safe Mode. Please follow the steps below to check RAM:

Step 1: Type «memory diagnostic» in the Windows search box. Then, double-click the best-matched icon for Windows Memory Diagnostic.

Step 2: Choose Restart now and check for problems.

Step 3: Your computer will restart and diagnose the memory. Once the diagnosis process is completed, the computer will boot up automatically. Then, you need to view the diagnosis report in Event Viewer through the following steps:

If the diagnosis is not passed, you should take measures according to the diagnosis result description.

This article explains what high memory usage is and how to check it. It also gives 11 methods to fix Windows 10 high memory usage caused by most common reasons.

Fix 6. Run SFC or DISM

When the Kernel Mode Heap Corruption BSOD occurs, you should run SFC or DISM to check whether it is corrupt system files that cause the BSOD problem.

System File Checker is a tool built in Windows to replace damaged, lost, or changed system files with good system files. In addition, it can be used even if the computer can’t boot into Windows or Safe Mode. Please follow the steps below to run it:

Step 1: Open Command Prompt through the following two ways:

Step 2: Type «sfc /scannow» and press the Enter key. Then, wait until the procedure ends.

How to fix the issue SFC scannow not working? Here, this article focuses on two cases of SFC error. Try to use the following methods.

DISM is a better tool that can restore corrupt system files. Usually, if SFC fails to repair system files, you can run DISM. However, it is only available when your computer can boot into Windows or Safe Mode. Please follow the steps below to run it:

Step 1: Boot into Windows or Safe Mode and then run Command Prompt as administrator.

Step 2: Type the following commands one by one and hit Enter.

Fix 7. Check Slots of the Graphics Card and the Memory

Another cause for the KERNEL_MODE_HEAP-CORRUPTION error is that you have inserted the graphics card or the memory bank into a wrong slot. If so, you should check your motherboard manual and insert it back into the correct lane.

Fix 8. Perform System Restore

If all the above methods don’t work for you, you can try performing System Restore to revert your computer’s state to that of a good point in time. As for how to do that, please refer to the following post:

How to restore computer to earlier date in Windows 10? Here are 2 useful ways to easily do system restore to let PC return to its previous state.

Bottom Line

Kernel Mode Heap Corruption FAQ

Kernel mode is one of operation modes computer, which allows the computer to have full access to all hardware and make the machine run its any instructions.

Heap corruption occurs when a program damages the allocator’s view of the heap. This error may cause a memory leak where some memory isn’t returned to the heap and is inaccessible to the program afterward, or it may cause a memory fault, usually within the allocator itself.

ABOUT THE AUTHOR

Position: Columnist

Author Linda has been working as an editor at MiniTool for 1 year. As a fresh man in IT field, she is curious about computer knowledge and learns it crazily. Maybe due to this point, her articles are simple and easy to understand. Even people who do not understand computer can gain something.

By the way, her special focuses are data recovery, partition management, disk clone, and OS migration.